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Phone & Computer Repair FAQ – Canyon Lake, TX

Fixing a Smartphone

Frequently Asked Questions

Does the travel fee increase based on how far I am?
Yes. Our minimum fee is $15 for immediately local locations. Slightly farther out is $30 and then $50. Areas not covered on map can be discussed.

Fix and/or device not listed on site?
We are always up to the challenge of fixing a device not listed on our site although cannot make any promises. Please feel free to shoot us a text or give us a call to inquire at (830) 800 4255.

How quickly can you fix my device?
Typically we have parts for iPhones kept in inventory and can do a same day fix. Other phones and devices may require us to order parts that can arrive as soon as next day with a separate shipping charge.
FAQs
Travel Fees
Devices Not Listed
Time Frame
Payment Methods
How much does phone or computer repair cost?
Phone repair costs vary depending on your device and the type of repair needed. We’ll evaluate your phone and provide a clear estimate. General pricing is listed here.
Can you come to my home or business for repairs?
Yes, we offer mobile services for a fee and can come to your home or business for repairs and installations, including surround sound, speakers, and smart home systems.
What areas do you service around Canyon Lake?
Wimberley, Blanco, Spring Branch, New Braunfels, Fischer, San Marcos, Kyle, Bulverde & More! Call to see if youre 
Do you fix both hardware and software issues?
We’re experienced in both hardware and software repairs, handling everything from broken screens and part replacements to storage issues, viruses, and general troubleshooting.
Will you tell me if it’s cheaper to replace my device?Absolutely. We pride ourselves on transparency and always aim for the best outcome for our customers. If a repair costs more than- or close to -the value of your device, we’ll let you know and recommend replacement instead.
What types of devices do you repair?
We repair iPhone 7 and up along with many Samsung and Google phones. We also repair computers, helping with physical breaks or things such as viruses and storage.
Do you offer free diagnostics?
We do not offer free diagnostics. Our time is valuable, and labor is billed at $95 per hour in 15-minute increments. We are fully transparent about the time required for each job. A standard diagnostic fee is typically $45.
Do you warranty your repairs?Yes, we offer a limited warranty on most repairs. For Apple devices and OEM parts (parts made by the original manufacturer), we provide a 7-day parts and labor warranty followed by a 23-day parts-only warranty. Non-OEM parts include a 72-hour parts-only warranty. Please note that water-damaged devices and back glass repairs are not covered under warranty.
Black Diamond

LCD Screen, Glass Screen, Or Both?

LCD Screen Break Only
LCD screen repair

LCD (Liquid Crystal Display) is a type of flat panel display which uses liquid crystals to create images in its primary form of operation.

Your LCD screen can break and be replaced independently from the glass screen that covers it, although in many cases both break together.

If you observe lines, black spots, screen flicker, or discolored areas on your screen, or the screen does not light up, the LCD is damaged.

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To the right there are image examples of each type of break.

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Devices that commonly have an LCD screen separate from the glass screen include, but are not limited to: 

Glass Screen Break Only
glass screen repair for any device
Both LCD & Glass Screen Break
LCD and glass screen repair canyon lake texas
LCD or Glass?
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